NOTICE: Due to the coronavirus PSI and DOI testing facilities may be temporarily closed. Please check PSI's covid 19 update page for the latest information regarding testing locations and availability.
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The California Department of Insurance (CDI) is authorized to license individuals who wish to operate as insurance producers, adjusters, and bail agents as defined in the California Insurance Code (CIC).

The steps to become licensed are:

  1. Complete any prelicensing education requirements.
  2. Submit a completed license application to CDI.
  3. Pass a licensing examination to confirm that you have attained at least a minimum level
    of knowledge regarding the principles, practices, statutes, and regulations relating to
    the insurance profession and the services you will sell or represent to consumers.



For the fastest and most convenient test scheduling process, PSI recommends that candidates register for their examinations using the internet. In order to register online, candidates will need to have a valid American Express, MasterCard or Visa. Candidates can register online by clicking the "Schedule My Exam" button below (scroll to bottom).

Online registration is available 24 hours a day. In order to register online, complete the steps below:

  • Log onto PSI's website and complete the associated registration form and submit your
    information to PSI, via the internet.
  • Upon completion of the online registration form, you will be given the available
    examination dates and locations for scheduling your examination. Then select your
    desired testing date.


PSI has two scheduling methods available if you wish to schedule by telephone. First, call PSI at (877) 392-6422, 24 hours a day and schedule using the Automated Registration System. Second, if you wish to contact a live operator, use this same telephone number to contact PSI registrars Monday through Friday between 4:30 AM and 7:00 PM and Saturday, between 8:00 AM and 2:00 PM, Pacific Time, to schedule your appointment for the test.


For fax registration, you will need a valid American Express, VISA, or MasterCard. Complete the California Examination Registration Form that can be found on the PSI website. Please include your credit card number and expiration date on the form.

  1. Fax the completed form to PSI at (702) 932-2666. Fax registrations are accepted
    24 hours a day.
  2. If your information is incomplete or incorrect, it will be returned for correction.

Please allow four business days to process your registration. After four business days, you may call PSI to schedule the examination at (800) 733-9267.


You may cancel and reschedule an examination appointment without forfeiting your fee if your cancellation notice is received two days before the scheduled examination date. For example, for a Monday appointment, the cancellation notice would need to be received on the previous Saturday. You may call PSI at (800) 733-9267. Please note that you may also use the automated system, using a touch-tone phone, 24 hours a day in order to cancel and reschedule your appointment.

NOTE: a voice mail message is not an acceptable form of cancellation. Please use the internet, automated telephone system (IVR), or call PSI and speak to a customer service representative.


Your registration will be invalid, you will not be able to take the examination as scheduled, and you will forfeit your examination fee, if you:

  1. do not cancel your appointment two days before the scheduled examination date;
  2. do not appear for your examination appointment;
  3. arrive after the examination start time;
  4. do not present proper identification when you arrive for the examination.


Please note there will be a convenience charge for $30, in addition to the examination fee, when testing at a PSI site. There are 20 PSI sites located in suburban areas throughout the state which may be much closer and convenient for you to take your license examination. PSI sites offer free parking.

PSI Testing Locations    CA DOI Testing Locations


1. Arrive at least 30 minutes before your appointment, this extra time is for signing in and and identification verification. If you arrive late, you may not be admitted to the examination site and you will forfeit your examination registration fee.

2. You must provide one form of identification and must be a valid form of government issued identification (driver's license, state ID, passport, passport card or military ID) which bears your signature and has your photograph. Failure to provide all of the required identification at the time of the examination without notifying PSI is considered a missed appointment, and you will not be able to take the examination that day.


The following chart indicates the type of examination, the number of hours allotted and the number of questions on the examination:

California Exam Information Exam Type
Time (minutes)

Accident and Health Agent


Casualty Broker-Agent


Commercial Insurance


Insurance Adjuster


Life and Disability Analyst


Life Limited to Burial and Funeral Expense


Life, Accident and Health Agent




Personal Lines Broker-Agent


Property Broker-Agent and Cas Broker-Agent


Property Broker-Agent


Public Adjuster



There are several test taking strategies that you can use in preparing to take the license examination, and several are listed below:

  • Read the question carefully.
  • Think of the answer in your head before looking at the possible answers. This way the choices given on the test won't throw you off or trick you.
  • Eliminate answers you know are not correct.
  • Read all the choices before choosing your answer.
  • There is no guessing penalty, so you should always take an educated guess and select an answer.
  • Don't keep on changing your answer, usually your first choice is the best one, unless you misread the question.
  • In "All of the above" and "None of the above" choices, if you are certain one of the statements is true, then don't choose "None of the above", and if one of the statements is false, don't choose "All of the above".
  • In a question with an "All of the above" choice, if you see that at least two statements are correct, then "All of the above" is probably the answer.
  • A positive choice is more likely to be true than a negative one.
  • Usually the correct answer is the choice with the most information.

In addition, review the most current Educational Objectives, StudyHall, and Video Cram Course. When reviewing the material, also review any textbooks the educational provider has referenced as being used to develop the prelicensing course. Educational providers may list their references as well as other useful references at the end of the textbook.

Schedule your exam by clicking the green "Schedule My Exam"
button below and goodluck!

Schedule My Exam

California Department of Insurance (CDI / DOI)
    (800) 967-9331

Testing Provider (PSI)
    (800) 733-9267

PSI Testing Locations

CA DOI Testing Locations